Available for New Opportunities

Linus
Aziegwu

Web3 Community Manager & Customer Success

I build thriving crypto communities and deliver world-class support — from Discord moderation to DeFi education. 4+ years turning confused users into loyal advocates.

4+
Years in Web3
8+
Projects Served
UTC+1
Coverage Zone
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Community builder.
Support expert.

I'm a Web3 community manager and customer support specialist based in Enugu, Nigeria, with over 4 years of hands-on experience across DeFi protocols, NFT projects, and crypto platforms.

From moderating Discord servers and writing DeFi educational threads to resolving user issues and onboarding new members — I've done it all. I understand both the technical side of crypto (yield tokenization, ERC-4626, prediction markets) and the human side of keeping communities engaged.

My UTC+1 timezone makes me a valuable coverage asset for global teams needing reliable African/European timezone presence — a gap many protocols struggle to fill.

Quick Profile
Location Enugu, Nigeria 🇳🇬
Timezone UTC+1 / WAT
Specialization DeFi & NFT Communities
Languages English (Fluent), Igbo
Platforms Discord · Telegram · X
Status Open to Hire ✓

A full-stack community
toolkit.

💬
Community Management
Building, moderating, and scaling Discord & Telegram communities. Engagement campaigns, announcements, and member onboarding flows.
🛡️
Discord Moderation
Server setup, bot configuration, rule enforcement, anti-raid protection, and creating a safe culture for thousands of members.
🎧
Customer Support
Handling user queries, troubleshooting protocol issues, creating FAQs, and maintaining high satisfaction across support channels.
📝
Content Creation
Writing DeFi educational threads on X, AMAs, newsletters, and onboarding docs. Deep knowledge of yield tokenization & DeFi primitives.
🎨
Brand Designs
Crypto-native visuals, community banners, announcement graphics, and branded assets. Fluent in Figma and image design workflows.
🤝
Business Development
Cold outreach, partnership pitches, contributor positioning, and building strategic relationships within the Web3 ecosystem.
DeFi NFTs Discord Telegram Yield Tokenization ERC-4626 Community Strategy X / Twitter Customer Support Figma AI Tools Prompt Engineering Prediction Markets Content Writing SEO Content

Built in the trenches
of Web3.

SEO Content Writer July 2026 — Present
  • Write SEO-optimized blog content for JarvisClaw's client Dinghong Transformer, a transformer and power equipment manufacturer.
  • Own the full content pipeline end-to-end — research, writing, and all accompanying graphics for every post.
  • Published articles under the byline "kai xin" have directly converted customers for the client.
Community Manager & DeFi Contributor 2024 — Present
Napier Finance
  • Managed and grew community presence across Discord, Telegram, and X for a leading yield tokenization protocol.
  • Produced educational Twitter threads on Meta Vault mechanics, PT/YT splits, and ERC-4626 architecture.
  • Onboarded new users and served as first line of support for DeFi-related queries.
Community Manager & Discord Moderator 2023 — 2024
TAT NFT Game
  • Moderated a high-activity gaming/NFT Discord community, maintaining engagement and enforcing community standards.
  • Organized community events, AMAs, and giveaway campaigns that drove member retention.
  • Created and maintained a structured FAQ and support flow to reduce repetitive queries.
Community Manager 2022 — 2023
NFTElite
  • Served across multiple NFT and crypto projects simultaneously, managing communities and support channels.
  • Created branded graphics and visual announcements to drive campaign engagement.
  • Ran onboarding flows and maintained community health through moderation and engagement strategies.
Customer Support Specialist 2021 — 2022
TelecomPlug
  • Handled inbound customer queries across multiple channels, ensuring fast resolution and high satisfaction scores.
  • Developed internal support documentation and escalation guidelines.
  • Built a foundation in structured customer communication and issue-tracking workflows.
Lead Brand Designer April 2026 — Present
  • Conceptualized and executed a high-end brand aesthetic using Higgsfield AI and other generative tools to produce cinematic, editorial-quality visuals
  • Developed a cohesive Instagram content strategy rooted in luxury brand principles — mood, storytelling, and aspirational identity
  • Built content calendars and managed end-to-end creative production as a solo creative director

Highlights from
the field.

Community · TAT NFT Game

Discord Server Operations

Full-scale Discord moderation and community management for an active gaming/NFT project. Set up channels, bots, and engagement systems from scratch. Maintained member satisfaction through consistent support and events.

Design · Multi-Project

Crypto-Native Visual Assets

Designed branded banners, announcement graphics, and promotional assets for multiple Web3 projects including Lamboland. Delivered crypto-native visuals aligned with each brand's identity and community aesthetic.

SEO Content · JarvisClaw / Dinghong Transformer

SEO Content & Graphics Pipeline

End-to-end SEO blog production for a B2B power equipment manufacturer — writing and visual assets handled in one pipeline, with published articles directly converting customers for the client.

Ready to
build together?

Whether you need a community manager, support specialist, or a reliable UTC+1 presence — I'm open to full-time roles, part-time gigs, and freelance projects in the Web3 space.

Availability
✓ Open to Opportunities
Timezone Advantage
UTC+1 — Bridges EU & Asia
Response Time
Under 24 hours
Work Type
Remote · Full-time · Part-time
Focus Areas
DeFi · NFTs · Crypto Platforms
Years of Experience
4+ Years in Web3